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Introductory overview of ITIL v3, Click on picture to download
Software Licence Management Best Practice - £295+vat
Course Duration - 1 Day
About the course
The concept of matching software licenses to usage is simple. The practice is not.
The issues encountered in software license management and how they are overcome are explained through a combination of best practice processes and management techniques.
The course is based on the ITIL SAM Best Practice guide and the ISO 19770-1 standard for Software Asset Management.
What will this course give me?
The techniques and strategy to implement effective license management processes, leading to continuous license compliance and optimised license costs.
Who is the course for?
Managers who wish to understands the risks from incorrect licensing and the cost benefits from optimal software implementation and management of licenses.
Procurement and IT professionals who are involved in the specification, procurement, deployment, and maintenance of software and associated assets.
ITIL practitioners who wish to understand how license management is aligned to ITIL V3.
What is provided?
- Comprehensive course materials
- License Management framework
- Glossary of License Terms
- Paper and pens for notes
Prerequisites
There are no formal requirements for the course, though some experience of IT asset management , the application lifecycle and IT procurement is strongly recommended.
Examination
There is no examination for this course.
Course Content
Introduction
- Aims and Objectives
- Benefits of Best Practice License Management
- Alignment to ITIL v3
- Alignment to ISO 19770-1
- The Software Lifecycle
Common Issues
- Head in the sand
- What happens without good processes, people and tools?
- Undocumented changes
- License Use Right complexity
Key Licensing processes in the Software Lifecycle
- Specification
- Procurement
- Deployment
- Change Management
- Retirement
People
- Resources for success
- Key Roles and responsibilities
- Required Competence
- Collaboration and communication
License Management Tools
- Limitations
- Data
- Inventory
- Financial
The Role of Partners
- Software Vendors & Suppliers SAM specialists
Management
- Review current competence
- Define objectives
- Management Buy In
- Prioritise changes
- Implement and measure
- Review and Improve
| Course Title | Location | Date |
|---|---|---|
| Software License Management Best Practice | London EC2M 7 | 29/03/10 |
| Software License Management Best Practice | London EC2M 7 | 28/06/10 |
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