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Free Download

Introductory overview of ITIL v3, Click on picture to download

Schedule 2010

ITIL V3 Foundation

Course TitleLocationDate
ITIL V3 FoundationManchester M113/09/10
ITIL V3 FoundationGlasgow G213/09/10
ITIL V3 FoundationLondon EC2M 721/09/10
ITIL V3 FoundationBristol BS127/09/10
ITIL V3 FoundationBirmingham B127/09/10
ITIL V3 FoundationLondon EC2M 711/10/10
ITIL V3 FoundationLeeds LS118/10/10
ITIL V3 FoundationManchester M118/10/10
ITIL V3 FoundationGlasgow G218/10/10
ITIL V3 FoundationBirmingham B125/10/10
ITIL V3 FoundationBristol BS125/10/10
ITIL V3 FoundationLondon EC2M 725/10/10
ITIL v3 FoundationInverness02/11/10
ITIL V3 FoundationLondon EC2M 708/11/10
ITIL V3 FoundationLeeds LS115/11/10
ITIL V3 FoundationManchester M115/11/10
ITIL V3 FoundationGlasgow G215/11/10
ITIL V3 FoundationLondon EC2M 722/11/10
ITIL V3 FoundationBirmingham B129/11/10
ITIL V3 FoundationBristol BS129/11/10
ITIL V3 FoundationLondon EC2M 706/12/10
ITIL V3 FoundationLeeds LS113/12/10
ITIL V3 FoundationManchester M113/12/10
ITIL V3 FoundationGlasgow G213/12/10
ITIL V3 FoundationLondon EC2M 720/12/10
ITIL V3 FoundationLondon EC2M 705/01/11
ITIL V3 FoundationBristol BS110/01/11
ITIL V3 FoundationBirmingham B110/01/11
ITIL V3 FoundationLondon EC2M 717/01/11
ITIL V3 FoundationGlasgow G224/01/11
ITIL V3 FoundationManchester M124/01/11
ITIL V3 FoundationLeeds LS124/01/11
ITIL V3 FoundationLondon EC2M 707/02/11
ITIL V3 FoundationBristol BS114/02/11
ITIL V3 FoundationBirmingham B114/02/11
ITIL V3 FoundationLondon EC2M 721/02/11
ITIL V3 FoundationGlasgow G228/02/11
ITIL V3 FoundationManchester M128/02/11
ITIL V3 FoundationLeeds LS128/02/11
ITIL V3 FoundationLondon EC2M 707/03/11
ITIL V3 FoundationBristol BS114/03/11
ITIL V3 FoundationBirmingham B114/03/11
ITIL V3 FoundationLondon EC2M 721/03/11
ITIL V3 FoundationGlasgow G228/03/11
ITIL V3 FoundationManchester M128/03/11
ITIL V3 FoundationLeeds LS128/03/11
ITIL V3 FoundationLondon EC2M 704/04/11
ITIL V3 FoundationBristol BS111/04/11
ITIL V3 FoundationBirmingham B111/04/11
ITIL V3 FoundationLondon EC2M 718/04/11
ITIL V3 FoundationGlasgow G227/04/11
ITIL V3 FoundationManchester M127/04/11
ITIL V3 FoundationLeeds LS127/04/11
ITIL V3 FoundationLondon EC2M 704/05/11
ITIL V3 FoundationBristol BS109/05/11
ITIL V3 FoundationBirmingham B109/05/11
ITIL V3 FoundationLondon EC2M 716/05/11
ITIL V3 FoundationGlasgow G201/06/11
ITIL V3 FoundationManchester M101/06/11
ITIL V3 FoundationLeeds LS101/06/11
ITIL V3 FoundationLondon EC2M 706/06/11
ITIL V3 FoundationBristol BS113/06/11
ITIL V3 FoundationBirmingham B113/06/11
ITIL V3 FoundationLondon EC2M 720/06/11

ITIL V3 Foundation Bridge

Please contact Purple Griffon on 01539 736828 for more information and available dates for this course
Course TitleLocationDate

ITIL V3 Intermediate Lifecycle Module Service Strategy

Course TitleLocationDate
ITIL Lifecycle Service StrategyLondon EC2M 704/10/10
ITIL Lifecycle Service StrategyLondon EC2M 703/11/10
ITIL Lifecycle Service StrategyLondon EC2M 706/12/10
ITIL v3 Service StrategyLondon EC2M 705/01/11
ITIL v3 Service StrategyLondon EC2M 721/02/11
ITIL v3 Service StrategyLondon EC2M 721/03/11
ITIL v3 Service StrategyLondon EC2M 704/05/11
ITIL v3 Service StrategyLondon EC2M 706/06/11

ITIL V3 Intermediate Lifecycle Module Service Design

Course TitleLocationDate
ITIL Lifecycle Service DesignLondon EC2M 711/10/10
ITIL Lifecycle Service DesignLondon EC2M 708/11/10
ITIL Lifecycle Service DesignLondon EC2M 708/12/10
ITIL v3 Service DesignLondon EC2M 731/01/11
ITIL v3 Service DesignLondon EC2M 728/02/11
ITIL v3 Service DesignLondon EC2M 704/04/11
ITIL v3 Service DesignLondon EC2M 704/05/11
ITIL v3 Service DesignLondon EC2M 706/06/11

ITIL V3 Intermediate Lifecycle Module Service Transition

Course TitleLocationDate
ITIL Lifecycle Service TransitionLondon EC2M 713/09/10
ITIL Lifecycle Service TransitionLondon EC2M 713/10/10
ITIL Lifecycle Service TransitionLondon EC2M 717/11/10
ITIL Lifecycle Service TransitionLondon EC2M 713/12/10
ITIL v3 Service TransitionLondon EC2M 710/01/11
ITIL v3 Service TransitionLondon EC2M 714/02/11
ITIL v3 Service TransitionLondon EC2M 714/03/11
ITIL v3 Service TransitionLondon EC2M 704/05/11
ITIL v3 Service TransitionLondon EC2M 706/06/11

ITIL V3 Intermediate Lifecycle Module Service Operation

Course TitleLocationDate
ITIL Lifecycle Service OperationLondon EC2M 720/09/10
ITIL Lifecycle Service OperationLondon Monument18/10/10
ITIL Lifecycle Service OperationLondon EC2M 722/11/10
ITIL Lifecycle Service OperationLondon EC2M 715/12/10
ITIL v3 Service OperationLondon EC2M 705/01/11
ITIL v3 Service OperationLondon EC2M 707/02/11
ITIL v3 Service OperationLondon EC2M 707/03/11
ITIL v3 Service OperationLondon EC2M 718/04/11
ITIL v3 Service OperationLondon EC2M 723/05/11
ITIL v3 Service OperationLondon EC2M 727/06/11

ITIL V3 Intermediate Lifecycle Module Continual Service Improvement

Course TitleLocationDate
ITIL Lifecycle Continual Service ImprovementLondon EC2M 727/09/10
ITIL Lifecycle Continual Service ImprovementLondon EC2M 725/10/10
ITIL Lifecycle Continual Service ImprovementLondon EC2M 729/11/10
ITIL Lifecycle Continual Service ImprovementLondon EC2M 720/12/10
ITIL v3 Continual Service ImprovementLondon EC2M 705/01/11
ITIL v3 Continual Service ImprovementLondon EC2M 707/02/11
ITIL v3 Continual Service ImprovementLondon EC2M 714/03/11
ITIL v3 Continual Service ImprovementLondon EC2M 718/04/11
ITIL v3 Continual Service ImprovementLondon EC2M 723/05/11
ITIL v3 Continual Service ImprovementLondon EC2M 727/06/11

ITIL V3 Intermediate Capability Module - Release, Control & Validation

Course TitleLocationDate
ITIL v3 Capability - Release, Control and ValidationLondon EC2M 720/09/10
ITIL v3 Capability - Release, Control and ValidationLondon EC2M 725/10/10
ITIL v3 Capability - Release, Control and ValidationLondon EC2M 722/11/10
ITIL v3 Release, Control and ValidationLondon EC2M 731/01/11
ITIL v3 Release, Control and ValidationLondon EC2M 707/03/11
ITIL v3 Release, Control and ValidationLondon EC2M 704/04/11
ITIL v3 Release, Control and ValidationLondon EC2M 723/05/11
ITIL v3 Release, Control and ValidationLondon EC2M 727/06/11

ITIL V3 Intermediate Capability Module - Operational Support & Analysis

Course TitleLocationDate
ITIL v3 Capability - Operational Support and AnalysisLondon EC2M 711/10/10
ITIL v3 Capability - Operational Support and AnalysisLondon EC2M 715/11/10
ITIL v3 Operational Support and AnalysisLondon EC2M 710/01/11
ITIL v3 Operational Support and AnalysisLondon EC2M 714/02/11
ITIL v3 Operational Support and AnalysisLondon EC2M 714/03/11
ITIL v3 Operational Support and AnalysisLondon EC2M 711/04/11
ITIL v3 Operational Support and AnalysisLondon EC2M 716/05/11
ITIL v3 Operational Support and AnalysisLondon EC2M 720/06/11

ITIL V3 Intermediate Capability Module - Service Offerings & Agreements

Course TitleLocationDate
ITIL Capability SOALondon EC2M 704/10/10
ITIL Capability SOALondon EC2M 708/11/10
ITIL v3 Service Offerings and AgreementsLondon EC2M 724/01/11
ITIL v3 Service Offerings and AgreementsLondon EC2M 728/02/11
ITIL v3 Service Offerings and AgreementsLondon EC2M 728/03/11
ITIL v3 Service Offerings and AgreementsLondon EC2M 716/05/11
ITIL v3 Service Offerings and AgreementsLondon EC2M 720/06/11

ITIL V3 Intermediate Capability Module - Planning, Protection & Optimisation

Course TitleLocationDate
ITIL v3 Capability - Planning , Protection and OptimisationLondon EC2M 704/10/10
ITIL v3 Capability - Planning , Protection and OptimisationLondon EC2M 708/11/10
ITIL v3 Planning , Protection and OptimisationLondon EC2M 731/01/11
ITIL v3 Planning , Protection and OptimisationLondon EC2M 707/03/11
ITIL v3 Planning , Protection and OptimisationLondon EC2M 704/04/11
ITIL v3 Planning , Protection and OptimisationLondon EC2M 723/05/11
ITIL v3 Planning , Protection and OptimisationLondon EC2M 727/06/11

ITIL Service Desk & Incident Practitioner

Course TitleLocationDate
ITIL Service desk and Incident Management PractitionerLondon EC2M 725/10/10

ITIL Problem Practioner

Course TitleLocationDate
ITIL Problem Management PractitionerLondon EC2M 727/09/10
ITIL Problem Management PractitionerLondon EC2M 720/12/10

ITIL Change Practitioner

Course TitleLocationDate
ITIL Change Management PractitionerLondon EC2M 722/11/10

ITIL Release & Control Practitioner

Please contact Purple Griffon on 01539 736828 for information on this course
Course TitleLocationDate

ITIL Service Level Practitioner

Course TitleLocationDate
ITIL Service Level Management PractitionerLondon EC2M 727/09/10
ITIL Service Level Management PractitionerLondon EC2M 720/12/10

ITIL Availability Practitioner

Course TitleLocationDate
ITIL Availability Management PractitionerLondon EC2M 701/11/10

ITIL Capacity Practitioner

Course TitleLocationDate
ITIL Capacity Management PractitionerLondon EC2M 729/11/10

ITIL V2 - V3 Managers Bridge

Course TitleLocationDate
ITIL v3 Managers BridgeLondon EC2M 711/10/10
ITIL v3 Managers BridgeLondon EC2M 708/11/10
ITIL v3 Managers BridgeLondon EC2M 706/12/10
ITIL v3 Managers BridgeLondon EC2M 717/01/11
ITIL v3 Managers BridgeLondon EC2M 721/02/11
ITIL v3 Managers BridgeLondon EC2M 721/03/11
ITIL v3 Managers BridgeLondon EC2M 709/05/11
ITIL v3 Managers BridgeLondon EC2M 713/06/11

ITIL Managers (Service Support)

Please contact Purple Griffon on 01539 736828 for more information and available dates for this course
Course TitleLocationDate

ITIL Managers (Service Delivery)

Please contact Purple Griffon on 01539 736828 for more information and available dates for this course
Course TitleLocationDate

ITIL Managers (Revision Day)

Course TitleLocationDate
ITIL Managers Revision dayLondon EC2M 714/10/10
Training Special Offers

ITIL V3 Foundation £695 +vat
Manchester M1
13th September 2010

ITIL V3 Foundation £595 +vat
Glasgow G2
13th September 2010

PRINCE2 Foundation £695 +vat
Lancaster University
20th September 2010

ITIL Lifecycle Service Operation £795 +vat
London EC2M 7
20th September 2010

PRINCE2 Practitioner £1190 +vat
Lancaster University
23rd September 2010

Featured Courses

ITIL V3 Foundation £695 +vat
Manchester M1
13th September 2010

ITIL V3 Foundation £595 +vat
Glasgow G2
13th September 2010

ITIL Lifecycle Service Transition £945 +vat
London EC2M 7
13th September 2010

PRINCE2 Foundation £695 +vat
Lancaster University
20th September 2010

ITIL Lifecycle Service Operation £795 +vat
London EC2M 7
20th September 2010

PRINCE2 Practitioner £1190 +vat
Lancaster University
23rd September 2010

ITIL V3 Foundation £695 +vat
Bristol BS1
27th September 2010

ITIL V3 Foundation £695 +vat
Birmingham B1
27th September 2010

Practical TOGAF 9 £1595 +vat
London EC2M 7
22nd November 2010