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Latest Training Blog Posts

SDITS 2012 – We’re coming armed with chocolate!
Posted on March 28th

It only feels like a few moments ago I was taking down my Christmas decorations and now here we are again preparing for the Service Desk and IT Support Show at Earls Court. This year holding the fort it’s Steve … Continue reading →

Getting the most from your training course
Posted on February 6th

Based on my experiences over the last couple of years as a trainer I would like to offer some general advice to those about to undertake training… Firstly there are the basics.  Know what time your course starts and where … Continue reading →

ITIL role conflicts and synergies
Posted on November 16th

TechRepublic has a very useful article highlighting the problems from wearing to many ITIL hats. Well worth a read (read article on TechRepublic)

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