• ITIL V2 Overview
• ITIL V3 Overview
• ITIL V2 Foundation
• ITIL V3 Foundation
• ITIL V2 - V3 Bridging
• ITIL Service Desk Practitioner
• ITIL Problem Practitioner
• ITIL Config Practitioner
• ITIL Change Practitioner
• ITIL Release Practitioner
• ITIL Release & Control
• ITIL Service Level Practitioner
• ITIL Availability Practitioner
• ITIL Capacity Practitioner
• ITIL V2 - V3 Managers Bridge
• ITIL Service Support
• ITIL Service Delivery
• ITIL Manager Revision Day

• ISO/IEC20000 Awareness
• ISO/IEC20000 for Consultants
• ISO/IEC20000 for Auditors

• Prince2 Overview
• Prince2 Foundation
• Prince2 Practitioner

ITIL Training by Location

• ITIL Training London
• ITIL Training Bristol
• ITIL Training Leeds
• ITIL Training Manchester
• ITIL Training Birmingham
• ITIL Training Chester
• ITIL Training Edinburgh
• ITIL Training Glasgow
• ITIL Training Middlesbrough
• ITIL Training Kendal

Purple Griffon is pleased to announce the introduction of ITIL V3 training.

ITIL™ V3 is part of a process to enhance and improve the ITIL best practices. This is the essence of current ‘best practice’ - defining the frontiers of industry practice, which continuously shift as organisations compete to meet the evolving demands of customers. ITIL V3 will help service providers remain competitive and effective in providing value to their customers. A significant portion of ITIL V2 content will be refined and included in ITIL V3.

• Click here to download a copy of our ITIL® V3 Course Information Sheet!

ITIL V3 Resources

• ITIL Refresh Information
• ITIL Refresh News Edition 1
• ITIL Refresh News Edition 2
• ITIL Refresh Presentation
• Official OGC website

Please call 01539 736828 for more details.

Course Title	Location	Date
ITIL Release & Control Practitioner	London	07/07/08
ITIL Revision Day	London	14/07/08
ITIL Revision Day	Manchester	14/07/08
ITIL V2-V3 Foundation Bridge	Birmingham	14/07/08
ITIL V3 Foundation	Birmingham	15/07/08
ITIL V3 Foundation	Bristol	15/07/08
ITIL V2-V3 Foundation Bridge	London	17/07/08
ITIL V2-V3 Foundation Bridge	Bristol	18/07/08
ITIL V2-V3 Managers Bridge	London	21/07/08
ITIL Problem Practitioner	London	22/07/08

To book a course simply click on the required date above to be taken to the booking form. For further information on the course click on the course title or to see more courses for any given location click on the town.

ITIL Capacity Practitioner » London 2nd July 2008 » £695+vat

The course is designed for those already working in Capacity Management, who would like to broaden their knowledge of the subject and wish to gain a suitable qualification to demonstrate their level of competence, ability and knowledge of the subject.

The course is taught by Steve Lawless who is an ex capacity manager and therfore brings the course alive with real world examples.

Book Now

ITIL v3 Foundation» Glasgow 2nd July 2008 » £650+vat

This course provides a solid foundation for those of you seeking an entry-level professional qualification in IT Service Management and is a requirement should you want to progress to an ITIL Practitioner or ITIL Managers Course.

Our Glasgow locate is right by the Central Station so very easy to get to

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ITIL v2-v3 Managers Bridge
» London 21st July 2008
» £1395+vat

Official exam now available! Book now and train with the ITIL v3 experts

Come to the company that was 1st to be accredited and has trained the tutors for the other providers.

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ITIL™ and PRINCE™ are Registered Trade Marks, and Registered Community Trade Marks of the Office of Government Commerce, and are Registered in the U.S. Patent and Trademark Office.