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ITIL Training by Location
London-based business process improvement consultancy Decision Focus announces a strategic partnership with Purple Griffon& the training organisation specialising in delivering public and private training on ITIL.
Decision Focus has recognised the needs of its clients to be able to provide not only its core offering of business process improvement& but also to be able to utilise the ITIL framework of best practice processes& which is fast becoming the de-facto standard for IT service management and is the underpinning requirement for ISO20000. The alignment of Decision Focus’ leading edge process improvement techniques& within the framework of ITIL and in partnership with Purple Griffon as one of the UK’s leading providers of ITIL training& gives a unique proposition. Our existing partnership with Lynx Technology& who provide IT solutions and services to corporate enterprises and the public sector. technology solutions& will give our clients an ‘all in one’ service to implement ITIL.
Terry Richardson& Joint Managing Director of Decision Focus& said ‘this is an important strategic partnership that allows us to leverage the skills of both parties into one of our core market segments. The combination of our process expertise and the specialist training expertise in ITIL from Purple Griffon means that we can address this significant market place with the confidence that we can deliver significant and lasting benefit. Implementing ITIL is a major challenge for many organisations – this partnership will make that implementation easier and faster’
Decision Focus is a leading and dynamic professional services company& owned by O2 Airwave& that rapidly delivers business benefit to a large number of major organisations across a number of sectors. We enable companies to transform performance through improvements in operational processes underpinned by our world beating& innovative applications and services.
Decision Focus has developed a comprehensive range of business solutions for clients across a variety of industries. Our customer-focused approach delivers systems& processes and people more closely aligned to the strategy and achievement of the objectives.
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Purple Griffon are a Specialist ITIL training company based in Kendal that provide Accredited service management training across the UK and increasingly Worldwide. We work with clients large and small to enable their employees to become ITIL qualified. Additionally our consultants can provide health checks to ensure that you and your organisation are working to ‘Best Practices’ as defined by the ITIL framework.
Steve Lawless and Ken McGunigle& Joint Managing Directors of Purple Griffon stated that Purple Griffon was, ‘delighted to be associated with Decision Focus, as this would now allow Purple Griffon to make a much improved offerings to its clients for process re-engineering& both within IT and within core business functions. It also opened up a number of strategic opportunities for all parties.’
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The course is designed for those already working in Capacity Management, who would like to broaden their knowledge of the subject and wish to gain a suitable qualification to demonstrate their level of competence, ability and knowledge of the subject.
The course is taught by Steve Lawless who is an ex capacity manager and therfore brings the course alive with real world examples.
This course provides a solid foundation for those of you seeking an entry-level professional qualification in IT Service Management and is a requirement should you want to progress to an ITIL Practitioner or ITIL Managers Course.
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