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Stand out from the crowd

Are you a Specialist or a Generalist? In the current business climate you may need to be both. As well as the full range of accredited ITIL qualifications, Purple Griffon offers a number of single process BCS Specialist training courses - Supplier Management Business Rel...

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Free ITIL Availability Management Plan Template

Our Kind consultants have been plagued to supply a template for an ITIL Availability Management plan. They have finally come up with the goods for us. Here is the link for our Free ITIL Availability Management Plan. (Updated v1.1 added on 19th October 2011) Feel free to use, edit or ...

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Bridging the gap - BRM

You may remember that several months ago BCS/ISEB introduced a set of six new qualifications each based on single processes. The Business Relationship Manager (BRM) Specialist is one of them. Our offering is a three day, single process training course, based on best practice guidance from ITIL, ...

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Win an ITIL v3 Foundation Handbook

Win Win Win! Purple Griffon have a copy of the ITIL v3 Foundation Handbook on offer in our competition. Click here to enter

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ITIL Capability Sale

The intermediate Capability Sale is now on at purplegriffon.com for bookings made during August. Dates available until the end of 2011. Click here for Operational Support & Analysis Click here for Release Control & Validation Click here for Planning Protection &a...

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Purple Griffon ITIL 2011 News Bulletin!

*Updated Jan 2012* ITIL has been around for over 20 years now, and over that time has gone through a number of refreshes.  This current refresh of the ITIL ‘core’ library is the latest since ITIL version 3 was introduced in 2007.   Some of the major change...

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Pick up your Purple Griffon Passport

  It's that time again - summer has landed and the holiday season is almost upon us, BBQ's, summer holidays, lazy days, glorious weather and so many exotic destinations to choose from!   How do the following destinations suit? A promotion A ...

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Calling all ITIL v2 Managers!

Following the demise of the 'much-loved' v3 Managers Bridge certificate on the 30th June , ITIL v2 Managers will have the option to achieve Expert status by completing the training package outlined below: Duration: 11 days training This package will include: IT...

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ITIL Managing Digital Information Assets White Paper

This FREE White Paper uses ITIL service management best practices to explain the principles of providing services to business customers that are fit for purpose, stable and reliable. This paper explains what IT service providers, and key points of contact with external IT supplier...

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ITIL v3 Refinements – Update on progress

The owners of ITIL, Office of Government Commerce (OGC) have stated that a public review of the updated ITIL V3 core publications has been very positive. Currently a second public quality assurance review is being undertaken, after which the authors will refine the publications i...

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ITIL Master Qualification latest

APMG the Accreditor of the ITIL Service Management qualifications have made an announcement on the top level qualification 'ITIL® Master'. A Beta test has been announced. The beta phase of the pilot process will run for approximately 6 months from February 2011 and will be the ...

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SDITS 2011 - New ideas for issues that matter

Earls Court, London, 19 – 20 April 2011 A day at the Service Desk & IT Support Show will be one of the most productive of the year as you get to grips with many of the issues that really matter.   Come and see us on stand 334 and discuss how Purple Griffon can he...

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Change Management Specialist

Last week, saw trainers at Purple Griffon run our first ever 3 day ISEB Change Management Specialist course in Central London.  This course takes over from the ITIL v2 Change Management Practitioner course.  As well as ITIL v3 Change Management it covers how  SFIA a...

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Withdrawal of ITIL® V2 Qualifications - FAQs

In October 2009, the Office of Government and Commerce (OGC) announced its intention to withdraw the ITIL® V2 program by 30th June 2011 as follows: Course: V2 Foundation Withdrawal:30th June 2010 Resit available till:30th June 2011 Course: V2 Manager Withdrawal:31st Augus...

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ITIL Credit Profiler

The ITIL Credit Profiler is a new online tool which allows easy mapping of anyone's current ITIL V2 qualifications against those in the new V3 scheme. Candidates using this tool should find it easier to determine the best route through the new V3 certification to ensure they attain the...

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A Unique offering from Purple Griffon - Personalised Introduction to ITIL

At Purple Griffon we realise that for most organisations in today’s economic climate every penny counts, so for those organisations that want to realise the benefits of adopting Service Management Best Practices using ITIL®, but are put off by the thought of the cost we have introduced...

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ITIL v2-v3 Managers Bridge - we're 1st to be accredited by ISEB!

Purple Griffon is confirmed as the 1st Provider able to offer the ISEB accredited course ITIL v2-v3 Managers Bridge. Why don't you be one of the 1st to update your qualifications? Once again Purple Griffon is leading the way and is now able to offer this long-awaited upgrade to t...

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Last chance to book ITIL v2 Practitioners

Did you know that the ITIL v2 Practitioner courses are being withdrawn at the end of 2010?  This is the last opportunity to add these qualifications to your CV. Following the announcement that the OGC are withdrawing ITIL v2 Practitioner at the end of 2010, Purple Griffon is announcin...

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An opportunity to gather some FREE information

If you’re in London 28th – 29th April 2009 why not pop into Earls Court and visit the Service Desk and IT Support Show. In fact the show is the UK’s leading event for IT Service Management, and many people make the effort to travel from outside the UK to attend the show. ...

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Purple Griffon announce two new 1 day courses for Software License Management

The problem… Despite improvement in software inventory discovery and license management technology and an increase in its deployment, effective Software Licence Management continues to be highly dependant on manual processes and individuals licensing knowledge. It’s therefore ...

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Purple Griffon - Silver Sponsor at the UKCMG Free Forum 14th October

UKCMG FREE FORUM Sharing Best Practices & Experiences Free admission for all pre-registered UKCMG members & non members Date: Tuesday 14th October 2008 Location: CBI Conference Centre, Centrepoint, London WC1A 1DU Purple Griffon is delighted to be a Silver...

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Decision Focus announces strategic partnership with ITIL training specialist Purple Griffon

London-based business process improvement consultancy Decision Focus announces a strategic partnership with Purple Griffon the training organisation specialising in delivering public and private training on ITIL. Decision Focus has recognised the needs of its clients to be able to provide ...

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Purple Griffon signs new Partner in India

Purple Griffon, a leading Service Management training and consultancy company, is pleased to announce a newly appointed training partner. QLogy Management Services are now fully licensed to deliver Purple Griffon’s ISEB accredited materials in India. QLogy is able to offer the full r...

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Summer Of Security 2009 - The Heat is On!

ICT Focus, together with leading industry partners, bring you a unique blend of seminar and educational events to help you navigate the many security challenges we all face today. The programme opens with a FREE Security Seminar on 22nd May 2009. We are delighted to welcome Dave Winp...

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Purple Griffon is pleased to announce the introduction of ITIL V3 training.

ITIL™ V3 is part of a process to enhance and improve the ITIL best practices. This is the essence of current ‘best practice’ - defining the frontiers of industry practice, which continuously shift as organisations compete to meet the evolving demands of customers. ITIL V3 will ...

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Purple Griffon gains itSMF accreditation

Following highly successful delivery of ITIL training Purple Griffon a member of the IT Service Management Forum (itSMF) has now achieved accreditation to deliver ISO/IEC20000. The itSMF has approved Purple Griffon Ltd to deliver training leading to the ISO/IEC 20000 Consultants Certificat...

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