Terms & Conditions

Registration and Payment: A signed booking form or purchase order number must be completed and returned to Purple Griffon Ltd prior to the commencement date of the training. On receipt of this, Purple Griffon will issue any necessary joining instructions and/or pre-reading.

Payment terms: All invoices must be paid within thirty days of the date of invoice. Payment must be made on time, in full, and without any deduction, set off or counterclaim. In the event that an account is outstanding, we reserve the right to refer the matter to our debt collection agents, Daniels Silverman Limited, which will incur a surcharge of 15% of the debt, plus VAT at the prevailing rate. You agree that you will be legally liable to pay us that surcharge, and that payment of the same can be enforced against you in court. You also agree to pay interest at the relevant reference rate provided for under the Late Payment of Commercial Debts (Interest) Act 1998, which interest is payable both after and before any judgment of the court and continues to accrue.

Cancellation: Please confirm any cancellation in writing 28 working days before the scheduled start of the course. NO REFUNDS can be made for cancellations received less than 28 days before the course start and full payment will be due. In the event of a delegate being unable to attend the course, substitutions are welcomed at any time for the date booked. If a substitute is not possible, and the delegate is moved to another date, the full course costs are liable.

Purple Griffon will make all reasonable endeavours to ensure any training course for which bookings have been accepted is not cancelled. However, we reserve the right to cancel, change, or re-schedule any course. Should a course be cancelled, alternative dates will be offered. If rescheduled dates are not suitable, Purple Griffon will refund the cost of the booking in full. No other compensation will be given

Indemnity: Should for any reason outside the control of Purple Griffon Ltd. the venue or the speaker change, or the event be cancelled due to industrial actions, adverse weather conditions or an act of terrorism Purple Griffon Ltd will endeavour to re-schedule but the client hereby indemnifies and holds Purple Griffon Ltd harmless from and against any and all costs, damages and expenses, including attorney fees, which are incurred by the client. The construction validity and performance of this Agreement shall be governed by all aspects by the laws of England to the exclusive jurisdiction of whose court the Parties hereby agree to submit.

For information on Purple Griffons complaints procedure please click here