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- ITIL V2 Overview
- ITIL V3 Overview
- ITIL V2 Foundation
- ITIL V3 Foundation
- ITIL V2 - V3 Bridging
- ITIL Service Desk Practitioner
- ITIL Problem Practitioner
- ITIL Config Practitioner
- ITIL Change Practitioner
- ITIL Release Practitioner
- ITIL Release & Control
- ITIL Service Level Practitioner
- ITIL Availability Practitioner
- ITIL Capacity Practitioner
- ITIL V2 - V3 Managers Bridge
- ITIL Service Support
- ITIL Service Delivery
- ITIL Manager Revision Day
- Service Management Workshops
ITIL Training by Location
- ITIL Training London
- ITIL Training Bristol
- ITIL Training Leeds
- ITIL Training Manchester
- ITIL Training Birmingham
- ITIL Training Edinburgh
- ITIL Training Glasgow
- ITIL Training Kendal
Free Download
Introductory overview of ITIL v3, Click on picture to download
Tailored Service Management Workshops
In addition to running a large number of ISEB accredited courses we also run a number of individual and clustered Service Management workshops, which can be tailored to the individual requirements of an organisation. For example a start-up workshop can be tailored to get a process off the ground, identify quick wins and an action plan, or look to improve an existing process and its interfaces with other existing processes.
Our workshops can also be tailored for 1 day or 2 day delivery. We can also combine a number of topic areas, such as Change Configuration and Release Management.
All workshops are facilitated by trainer/consultant who are experts in these process areas and have many years as leading practitioners.
Our most popular workshops are currently:
- Change Management
- Configuration Management
- Incident Management
- Problem Management
- Service Level Management
- IT Service Continuity
- IT Financial Management
Call 01539 736828 for more information on these workshops
Upcoming Service Management courses
| Course Title | Location | Date | Price | Saving | |
|---|---|---|---|---|---|
| ITIL V3 Foundation | Glasgow G2 | 15/03/10 | £895 | £ |  |
| ITIL V3 Foundation | Manchester M1 | 15/03/10 | £695 | £200 | |
| ITIL v3 Intermediate - Operational Support and Analysis | London EC2M 7 | 15/03/10 | £1395 | £ | |
| ITIL v3 Foundation | Inverness | 15/03/10 | £895 | £ | |
| ITIL Lifecycle Operation | London EC2M 7 | 15/03/10 | £945 | £ | |
| ITIL Service Delivery | London EC2M 7 | 22/03/10 | £1195 | £300 | |
| ITIL v3 Intermediate - Service Strategy | London EC2M 7 | 22/03/10 | £945 | £ | |
| ITIL Capability RCV | London EC2M 7 | 22/03/10 | £1195 | £200 | |
| ITIL v3 Intermediate - Service Transition | London EC2M 7 | 24/03/10 | £745 | £200 | |
| ITIL Change Management Practitioner | London EC2M 7 | 29/03/10 | £795 | £200 | |
| ITIL Configuration Practitioner | London EC2M 7 | 29/03/10 | £795 | £200 | |
| ITIL Lifecycle Transition | Huntingdon | 29/03/10 | £945 | £ | |
| ITIL Problem Practitioner | London EC2M 7 | 29/03/10 | £795 | £200 | |
| ITIL Lifecycle Strategy | London EC2M 7 | 07/04/10 | £945 | £ | |
| Practical TOGAF | London EC2M 7 | 12/04/10 | £1495 | £ | |
For further information on the course click on the course title or to see more courses for any given location click on the town.
Upcoming Project Management courses
For further information on the course click on the course title or to see more courses for any given location click on the town.
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