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Introductory overview of ITIL v3, Click on picture to download

ITIL® V3 Intermediate
Managing across the Lifecycle - E-LEARNING

Course Duration - 30, 60 or 90 day Licence

Course Description

This online program leads to a Certificate in ITIL V3 Service Management - Managing Across the Lifecycle. This certification completes the Lifecycle and Capability streams by focusing on the ancillary knowledge required to implement and manage the necessary skills associated with the use of the Lifecycle practices. The Managing Across the Lifecycle subject areas are:

• Introduction to IT Service Management Business & Managerial Issues
• Managing the Planning and Implementation of IT Service Management
• Management of Strategic Change
• Risk Management
• Managerial Functions
• Understanding Organizational Challenges
• Lifecycle Project Assessment
• Understanding Complementary Industry Guidance

What does the online course include?

• Online Pre-Recorded Video Lectures

  - Enables students to control their own training schedule and to select the venue (home, office or training center) that works best for them.

• Online Student Courseware

  - Enables students to review the courseware online and/or print out one local copy that they can add to their ITSM professional development library.

• Online Exam Services

  - Our flexible proctoring solutions enable students to take exams direct from their PC using a web cam or through the use of an accredited personal proctor. Click for Test Taker Preparation Manual

• Online Mentoring Services

  - Through our online support group, My ITSM Mentoring Community™, students can connect with ITIL Expert Mentors (and other students) to receive the assistance they may need when preparing for the exam and the ongoing practical guidance they will need when applying ITSM best practices in their real world environment.

• Multiple Packaging & Subscription Options

  - Enables students to pick the package and subscription that works best for them. Programs include:
  • Individual Class Subscription - This subscription offer enables students to access individual certification programs. Subscription offers include 30, 60 or 90-day packages.
  • Value Bundle Subscription - This subscription offer enables students to purchase discounted certification bundles aligned with the Roles they play within IT. Subscription offers include 30 to 360-day packages.
  • Enterprise Subscription - This subscription offer enables enterprises to purchase unlimited access to the complete ITIL V3 certification training library. Subscription offers include one, two and three-year packages. Call for details
  • PDU Credits - Enables students to receive PDU credits that can be applied to maintaining their PMI/PMP status.

Who should take this course?

The Managing Across the Lifecycle program will be of interest to candidates who wish to complete the Lifecycle and Capability streams that will enable them to obtain an ITIL Expert certification in IT service management.

Prerequisites

Students must hold the ITIL Foundation Certificate in IT Service Management, attained through either the ITIL IT Service Management Essentials (V2) plus the ITIL V2-V3 Foundations Bridging Course or the ITIL V3 Foundations course plus have 17 credits from previously attended ITIL classes. It is highly recommended, although not mandatory, that each student read the complete ITIL V3 library.

Exam

An optional eight question, ninety minute, closed book multiple choice, multi-part, scenario based examination is administered by an independent proctor at the end of the course. Certification is through CSME. Candidates must have attended an accredited training course (instructor led or online) to sit for the exam. Each student will be awarded five credits towards ITIL Expert® certification upon successful completion of the exam.

More more information on the technical requirements for taking your ITIL v3 Foundation test online please look at this pdf document

Related courses

• ITIL v3 Service Strategy - Classroom based
• ITIL v3 Service Strategy - Online
• ITIL v3 Service Transition - Classroom based
• ITIL v3 Service Transition - Online
• ITIL v3 Service Design - Classroom based
• ITIL v3 Service Design - Online
• ITIL v3 Managing across the Lifecycle - Classroom based
• ITIL v3 Managing across the Lifecycle - Online
• ITIL v3 Service Operation - Classroom based
• ITIL v3 Service Operation - Online
• ITIL v3 Service Offerings and Agreements (SOA) - Classroom based
• ITIL v3 Service Offerings and Agreements (SOA) - Online
• ITIL v3 Release, Control and Validation (RCV) - Classroom based
• ITIL v3 Release, Control and Validation (RCV) - Online
• ITIL v3 Operational Support and Analysis (OSA) - Classroom based
• ITIL v3 Operational Support and Analysis (OSA) - Online
• ITIL v3 Planning, Protection and Optimisation (PPO) - Classroom based
• ITIL v3 Planning, Protection and Optiomisation (PPO) - Online

Complimentary books

The following books are available to purchase from the Purple Griffon bookstore to compliment this course:

	Title	Price
	ITIL 3 Lifecycle Publication Suite: Core Publications Collection	RRP £299 £248.17
	The Official Introduction to the ITIL Service Lifecycle	RRP £30 £24.90
	Key Element Guide Suite	RRP £38.00 £31.54



ITIL v3 Managing across the Lifecycle - course only	Price
ITIL V3 Managing across the Lifecycle - online (30 day)	£501
ITIL V3 Managing across the Lifecycle - online (60 day)	£568
ITIL V3 Managing across the Lifecycle - online (90 day)	£635
ITIL v3 Managing across the Lifecycle course with Exam	Price
ITIL V3 Managing across the Lifecycle - online (30 day) inc exam	£719
ITIL V3 Managing across the Lifecycle - online (60 day) inc exam	£786
ITIL V3 Managing across the Lifecycle - online (90 day) inc exam	£852

Purple Griffon is an accredited ATO for classroom based ITIL training courses. Online courses are provided in partnership with ITSM Solutions LLC who are accredited through CSME

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