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ITIL® V3 Foundation

Course Duration: 3 days

Also known as: ITIL Training, ITIL Foundation, ITIL Basics, ITIL Essentials

The ITIL v3 Foundation certificate gives you an introduction to the ITIL framework used by IT Service Management professionals worldwide. This is a three day classroom based training course culminating in a one hour multiple choice exam.

To discuss the many ways Purple Griffon can deliver this course to you please contact us on 0800 033 7045

Why should I undertake ITIL Foundation training?

The course will:

• Provide Basic knowledge and understanding of ITIL
• Fulfill the pre requisite requirements for the next level of study within the ITIL qualifications scheme.

What are the benefits of the ITIL Foundation course?

• This course provides you with a standardised approach to IT Service Management for managing People, Process, Technology and Suppliers across the Service Lifecycle
• Provides a better understanding of the application of guidelines and frameworks that help to deliver industry
  Best Practice.

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Why should I undertake ITIL training?

• Helps you to do your job more effectively
• Get an industry recognised professional qualification

What is the benefit of ITIL training in my organisation?

ITIL delivers four main areas of savings potential:

• Cost savings ? money currently being spent can be reduced.
• Cost avoidance ? money allocated for spending can be saved.
• Higher IT productivity ? increased productivity and reduced costs.
• Increased Business productivity ? resulting from higher quality IT services.

In the current economic climate every organisation has to make their budget stretch further and ITIL provides a clear set of processes that can deliver savings in the following areas:

• Vendor management savings through effective supplier management
• Resource management savings through first time fixes and less rework
• Asset management savings through effective licence management
• End-user productivity increases through reduced downtime
• Increased resource efficiencies through efficient process management

Course Features

Comprehensive course materials – We provide a full copy of all the course slides with room to make your own notes, there is also a full copy of the ITIL v3 Glossary and acronyms list and many course handouts.

ITIL v3 Handbook – Worth £9.95 this is the latest version of the official ITIL v3 Handbook that is aligned to the Syllabus for this course.

Example Questions – To get you plenty of exam practice we have accredited sample papers which will be covered in exam conditions and during the course there are actual exam sample questions at the end of each section.

Lunch and Refreshments – We recognise that to get the best out of our delegates we need to make sure we give you brain food and refreshments; these are available throughout the day.

Follow up Guidance – We are certain that following the course you will have many questions and our tutors and sales team are available to discuss where to go next or even how to get started with putting what you have learnt on the course onto practice.

Why should I undertake ITIL training?

• Helps you do your job more effectively
• Get an industry recognised professional qualification

What is the benefit of ITIL training in my organisation?

ITIL delivers four main areas of savings potential

• Cost savings - money currently being spent can be reduced
• Cost avoidance - money allocated for spending can be saved
• Higher IT productivity - increased productivity and reduced costs
• Increased Business productivity - resulting from higher quality IT services

Heres just a small selection of the companies we have trained:

Dont just take our word for it, this is what our customers say about our training:

• "This course increased & improved my understanding giving me greater insight into our business functions"
• "The trainer had great knowledge of the subject"
• "Course was very relevant to my job"
• "The trainer made the subject interesting and enjoyable"
• "The course was very relevant to my post and will help us start to develop strategies and policies within our organisation"

Speak with our sales team today for latest special offers on 0800 033 7045

 

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About Us

Purple Griffon provides high quality Service Management Training and Consultancy solutions. Specialising in ITIL training, we offer the entire range of accredited courses leading to ITIL Expert level. These include Overviews, Foundation and Intermediate courses.