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ITIL® V3 Foundation - £895+vat

Course Duration - 3 Days

The ITIL V3 Foundation Certificate is a three day course in which delegates will gain a comprehensive grounding in the aspects of ITIL Service Management v3. Delegates will prepare for and sit the one hour, multiple- choice ITIL Foundation Certificate in Service Management v3 exam. The course consists of short lectures, exercises, discussions, examination technique training, mock examinations and culminates in an invigilated exam on the third day.

Purple Griffon courses are delivered by authorised trainers who are highly experienced in their field. As an ISEB accredited Course Provider we have delivered accredited training for many years. Our pass rates are consistently above the national average.

Target Group

The target groups of the ITIL v3 Foundation Certificate are:

Learning Objectives

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

Learning outcomes

Following completion of this unit, the candidate will gain an intensive introduction to the ITIL Service Management framework, including ITIL terminology, the structure and basic concepts and an understanding of the core principles of ITIL practices for Service Management.

Prerequisite Entry Criteria

There are no formal entry requirements although delegates should have a general awareness of IT and a basic understanding of the business environment.

What is provided?

Examination

The course ends with a one hour ‘closed book’ multiple-choice paper with 40 questions. The pass mark for this is 65%, 26 out of 40.

Upcoming training courses
Course TitleLocationDate
ITIL V3 FoundationLondon06/07/09
ITIL V3 FoundationBirmingham13/07/09
ITIL V3 FoundationLondon20/07/09
ITIL V3 FoundationGlasgow27/07/09
ITIL V3 FoundationManchester27/07/09
ITIL V3 FoundationHampshire28/07/09
ITIL V3 FoundationLondon03/08/09
ITIL V3 FoundationBirmingham10/08/09
ITIL V3 FoundationBristol10/08/09
ITIL V3 FoundationLondon17/08/09
ITIL V3 FoundationGlasgow24/08/09
ITIL V3 FoundationManchester24/08/09
ITIL V3 FoundationLondon02/09/09
ITIL V3 FoundationBirmingham07/09/09
ITIL V3 FoundationBristol07/09/09
ITIL V3 FoundationLondon14/09/09
ITIL V3 FoundationGlasgow21/09/09
ITIL V3 FoundationManchester21/09/09
ITIL v3 FoundationLondon28/09/09
ITIL v3 FoundationLondon05/10/09
ITIL V3 FoundationBirmingham12/10/09
ITIL V3 FoundationBristol12/10/09
ITIL V3 FoundationLondon19/10/09
ITIL V3 FoundationGlasgow26/10/09
ITIL V3 FoundationManchester26/10/09
ITIL V3 FoundationLondon02/11/09
ITIL V3 FoundationBirmingham09/11/09
ITIL V3 FoundationBristol09/11/09
ITIL V3 FoundationLondon16/11/09
ITIL V3 FoundationGlasgow23/11/09
ITIL V3 FoundationManchester23/11/09
ITIL V3 FoundationLondon01/12/09
ITIL V3 FoundationBirmingham07/12/09
ITIL V3 FoundationBristol07/12/09
ITIL V3 FoundationLondon14/12/09
ITIL V3 FoundationGlasgow14/12/09
ITIL V3 FoundationManchester14/12/09

To book a course simply click on the required date above to be taken to the booking form. For further information on the course click on the course title or to see more courses for any given location click on the town.


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