Business Analysis
ITIL™ Transition Bundle
How to Book
RRP: | £3285 |
Discount: | £1314 |
Bundle Price: | £1971 |
To make a booking enquiry on this event use the button below. After booking this bundle a member of the Purple Griffon Customer Service team will contact you to arrange your individual courses & dates.
The ITIL Transition bundle combines two of the ITIL Intermediate Lifecycle courses (Service Operation and Service Transition) with one of the ITIL Capability Intermediate courses (Release, Control & Validation).
This bundle is appropriate for IT professionals who wish to focus on the aspects of the delivery of changes to services into the production environment with minimal impact on the business use of those services.
Accredited by BCS, the courses help students prepare for the certification exams along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM programs.
Each of the ITIL Intermediate courses is a free-standing qualification, but this bundle enables the delegate to take advantage of significant discounts. All of the modules contribute as pre-requisites to the ITIL Expert in IT Service Management certification.
Why Should I undertake this ITIL Transition bundle
- Provide a detailed understanding of the Service Operation and Service Transition phases of the ITIL core Lifecycle and how they can be implemented to enhance the quality of IT service provision within an organisation.
- Cover the management-level concepts, activities and core information of the activities and techniques within Service Operation and Service Transition available to improve service delivery.
- Explain the actions and processes required to deliver and manage services at agreed levels to business users and customers as well as the responsibility for the on-going management of the technology that is used to deliver and support services.
- Provide a detailed understanding of the Release, Control and Validation processes and functions and how they may be used to enhance the quality of IT service support within an organisation.
This package will explain the relevant practices during the Service Management Lifecycle and specifically in the following key ITIL process and role areas:
- Change Management
- Release and Deployment Management
- Service Validation and Testing
- Service Asset and Configuration Management
- Knowledge Management
- Request Fulfilment
- Evaluation
What are the benefits of the ITIL Intermediate courses?
- Each qualification is one of the prerequisite modules for individuals seeking the ITIL Expert certification in IT Service Management .
- Provides a better understanding of the application of guidelines and frameworks that help to deliver industry best practice, specifically within the Service Operation and Service Transition areas.
What are the benefits of ITIL Training?
- Becoming ITIL certified will make you a valuable resource.
- ITIL certification allows you to understand the common language of ITIL, understood by IT professionals worldwide.
- ITIL provides an adaptive and flexible framework for managing IT services and encourages a common sense approach.
- ITIL creates a common understanding between your IT staff, suppliers, contractors and users within the business.
- ITIL can deliver huge cost savings for an organisation by promoting the optimum use of people, process and technology.
- Pro-active management and continuous service improvement will help to increase quality while reducing overall costs.
In the current economic climate every organisation has to make their budget stretch further and ITIL provides a clear set of processes that can deliver savings in the following areas
- Vendor management savings through effective supplier management
- Resource management savings through first time fixes and less rework
- Asset management savings through effective licence management
- End-user productivity increases through reduced downtime
- Increased resource efficiencies through efficient process management
ITIL is based on a lifecycle approach to IT Service management
Course Features
Comprehensive course materials – We provide a full copy of all the course slides with room to make your own notes, there is also a full copy of the ITIL Glossary and acronyms list and many course handouts.
Example Questions – To get you plenty of exam practice we have accredited sample papers which will be covered in exam conditions and during the course there are actual exam sample questions at the end of each section.
Lunch and Refreshments – We recognise that to get the best out of our delegates we need to make sure we give you brain food and refreshments; these are available throughout the day.
Follow up Guidance – We are certain that following the course you will have many questions and our tutors and sales team are available to discuss where to go next or even how to get started with putting what you have learnt on the course onto practice.
Heres just a small selection of the companies we have trained in ITIL:
Don't just take our word for it, this is what our customers say about our training
- "This course increased & improved my understanding giving me greater insight into our business functions"
- "The trainer had great knowledge of the subject"
- "Course was very relevant to my job"
- "The trainer made the subject interesting and enjoyable"
- "The course was very relevant to my post and will help us start to develop strategies and policies within our organisation"
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