Business Analysis
ITIL™ Strategy & Design Bundle
How to Book
RRP: | £3285 |
Discount: | £1314 |
Bundle Price: | £1971 |
To make a booking enquiry on this event use the button below. After booking this bundle a member of the Purple Griffon Customer Service team will contact you to arrange your individual courses & dates.
The ITIL Strategy and Design bundle combines two of the ITIL Intermediate Lifecycle courses (Service Strategy and Service Design) with one of the ITIL Capability Intermediate courses (Planning, Protection and Optimisation).
This bundle is appropriate for IT professionals who wish to focus on the aspects of the strategy of the IT department (aligned with the overall organisational strategy), ensuring that the eventual design enhances the quality of IT service management within the organisation.
Accredited by BCS, the courses help students prepare for the certification exams along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM programs.
Each of the ITIL Intermediate courses is a free-standing qualification, but this bundle enables the delegate to take advantage of significant discounts. All of the modules contribute as pre-requisites to the ITIL Expert in IT Service Management certification.
Why should I undertake this ITIL Strategy & Design bundle?
The course will:
- Provide a detailed understanding of the Service Strategy and Service Design phases of the ITIL core Lifecycle and how they can be implemented to enhance the quality of IT service provision within an organisation.
- Cover the management-level concepts, activities and core information of the activities and techniques within Service Strategy and Service Design available to improve the design of services to meet the strategic need of the organisation.
- Provide an explanation of business fundamentals that drive the need for IT services and justification of investments.
- Explain the essential aspects of Marketing, Finance, Operations, and Organisation Management.
- Demonstrate how Service Strategy and Service Design can be implemented to enhance the quality of IT service management within an organisation.
- Provide a detailed understanding of the Planning, Protection and Optimisation processes, functions and activities involved.
Proccesses covered by these courses include:
- Capacity Management
- Availability Management
- IT Service Continuity Management
- Information Security Management
- Demand Management
What are the benefits of the ITIL Intermediate courses?
- Each qualification is one of the prerequisite modules for individuals seeking the ITIL Expert certification in IT Service Management .
- Provides a better understanding of the application of guidelines and frameworks that help to deliver industry best practice, specifically within the Service Operation and Service Transition areas.
What are the benefits of ITIL Training?
- Becoming ITIL certified will make you a valuable resource.
- ITIL certification allows you to understand the common language of ITIL, understood by IT professionals worldwide.
- ITIL provides an adaptive and flexible framework for managing IT services and encourages a common sense approach.
- ITIL creates a common understanding between your IT staff, suppliers, contractors and users within the business.
- ITIL can deliver huge cost savings for an organisation by promoting the optimum use of people, process and technology.
- Pro-active management and continuous service improvement will help to increase quality while reducing overall costs.
In the current economic climate every organisation has to make their budget stretch further and ITIL provides a clear set of processes that can deliver savings in the following areas
- Vendor management savings through effective supplier management
- Resource management savings through first time fixes and less rework
- Asset management savings through effective licence management
- End-user productivity increases through reduced downtime
- Increased resource efficiencies through efficient process management
ITIL is based on a lifecycle approach to IT Service management
Course Features
Comprehensive course materials – We provide a full copy of all the course slides with room to make your own notes, there is also a full copy of the ITIL Glossary and acronyms list and many course handouts.
Example Questions – To get you plenty of exam practice we have accredited sample papers which will be covered in exam conditions and during the course there are actual exam sample questions at the end of each section.
Lunch and Refreshments – We recognise that to get the best out of our delegates we need to make sure we give you brain food and refreshments; these are available throughout the day.
Follow up Guidance – We are certain that following the course you will have many questions and our tutors and sales team are available to discuss where to go next or even how to get started with putting what you have learnt on the course onto practice.
Heres just a small selection of the companies we have trained in ITIL:
Don't just take our word for it, this is what our customers say about our training
- "This course increased & improved my understanding giving me greater insight into our business functions"
- "The trainer had great knowledge of the subject"
- "Course was very relevant to my job"
- "The trainer made the subject interesting and enjoyable"
- "The course was very relevant to my post and will help us start to develop strategies and policies within our organisation"
All major credit & debit cards accepted (4% charge for AMEX)