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ITIL® V2 Service Desk & Incident Practitioner

Course Duration - 3 Days

Who should attend?

Service Management professionals who are working within a Service Desk or Incident Management environment as a practitioner, or those wishing to gain a qualification within this specific area of Service Management

What are the pre-requisites?

Examination

The course ends with 2 one hour exams

Both exams are based on a case study

What are the course objectives?

At the end of this 3 day course you will be able to demonstrate:

Special Offers

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Course TitleLocationDateOffer 

More dates

Course TitleLocationDatePrice 
ITIL Service Desk and Incident Management PractitionerLondon EC2M 726/04/10£995

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