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Introductory overview of ITIL v3, Click on picture to download
Course Duration - 3 Days
The course is designed for those already working in Release Management, who would like to broaden their knowledge of the subject and wish to gain a suitable qualification to demonstrate their level of competence, ability and knowledge of the subject.
The course is intended to promote ITIL ‘Best Practice’ in Release Management, and allows the course attendees the opportunity to explore all aspects of Release Management in detail, through a series of lectures and interactive exercises.
Attendees must have already passed the ITIL Foundation certificate in IT Service Management, and should ideally have at least one years experience working in Release Management.
The course ends with 2 one hour exams
Both exams are based on a case study
By the end of the course delegates will be able to demonstrate knowledge of:
Identifying the appropriate tools that the Release Manager can take advantage of:
| Course Title | Location | Date | Offer |
|---|
| Course Title | Location | Date | Price | |
|---|---|---|---|---|
| ITIL Release Management Practitioner | London EC2M 7 | 02/06/10 | £995 | ![]() |