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Introductory overview of ITIL v3, Click on picture to download



ITIL® v2 Practitioner training

Each discipline within the Support and Delivery sets may be studied and practiced in detail. There is a certificate for each separate discipline, attainment of which is achieved by a either a combination of assignments set during a training event and an examination, or through successful completion of an examination only.

This qualification is aimed at those who are responsible within their organisation for designing specific processes within the IT Service Management discipline, and performing the activities that belong to those processes. The Practitioner Certificates focus on the depth of understanding and application of those subjects, treating each subject as a specialism.

The ITIL V2 Practitioner certificate can be attained in each of the following subject areas from Purple Griffon:

Service Support Disciplines:

Service Delivery Disciplines:

Combined / Clustered Discipline examinations:

The Practitioner examination format is typically either:

OR:

Please click on the course title above for detailed information on each course and available dates. Purple Griffon can provide all of these course onsite for your company and are available with or without an ISEB accredited examination


itil v3 training information page

Training Special Offers

ITIL V3 Foundation £695 +vat
London EC2M 7
6th September 2010

ITIL v3 Managers Bridge £995 +vat
London EC2M 7
6th September 2010

ITIL Lifecycle Service Design £795 +vat
London EC2M 7
6th September 2010

ITIL Capability SOA £995 +vat
London EC2M 7
6th September 2010

ITIL V3 Foundation £695 +vat
Manchester M1
13th September 2010

Featured Courses

PRINCE2 Foundation £695 +vat
Lancaster University
20th September 2010

PRINCE2 Practitioner £1190 +vat
Lancaster University
23rd September 2010

Practical TOGAF 9 £1595 +vat
London EC2M 7
22nd November 2010