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Introductory overview of ITIL v3, Click on picture to download

ITIL® V2 Configuration Practitioner

Course Duration - 3 Days

Why should you attend this workshop?

The course is intended to promote ITIL ‘Best Practice’ in Configuration Management. It gives you the opportunity to explore all aspects of Configuration Management in detail, through a series of lectures and exercises.

Who should attend?

The course is designed for those of you already working in Configuration Management, who wish to broaden your knowledge of the subject, or wish to gain a suitable qualification to demonstrate your level of competence, ability and knowledge of the subject.

What are the pre-requisites?

What are the course objectives?

Complimentary books

The following books are available to purchase from the Purple Griffon bookstore to compliment this course:

  Title Price  
Best Practice Service Support RRP £65.00
£53.95
IT Service Management Version 2 - A Companion to the IT Infrastructure Library
aka - The Little ITIL
RRP £9.95
£8.95
Implementing ITIL Configuration Management RRP £28.99
£19.13

Special Offers

Course TitleLocationDateOffer 
ITIL Configuration PractitionerLondon EC2M 729/03/10£795

More dates

Course TitleLocationDatePrice 
ITIL Configuration PractitionerLondon EC2M 729/03/10£795
ITIL Config PractitionerLondon EC2M 702/06/10£995

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