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Introductory overview of ITIL v3, Click on picture to download
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Course Duration - 3 Days
Service Management professionals who are working within the Change Management environment as a practitioner, or those wishing to gain a qualification within this specific area of Service Management
The course ends with 2 one hour exams
Both exams are based on a case study
At the end of this course you will be able to demonstrate:
The following books are available to purchase from the Purple Griffon bookstore to compliment this course:
| Course Title | Location | Date | Offer |
|---|
| Course Title | Location | Date | Price | |
|---|---|---|---|---|
| ITIL Change Management Practitioner | London EC2M 7 | 22/11/10 | £995 | ![]() |