• ITIL V2 Overview
• ITIL V3 Overview
• ITIL V2 Foundation
• ITIL V3 Foundation
• ITIL V2 - V3 Bridging
• ITIL Service Desk Practitioner
• ITIL Problem Practitioner
• ITIL Config Practitioner
• ITIL Change Practitioner
• ITIL Release Practitioner
• ITIL Release & Control
• ITIL Service Level Practitioner
• ITIL Availability Practitioner
• ITIL Capacity Practitioner
• ITIL V2 - V3 Managers Bridge
• ITIL Service Support
• ITIL Service Delivery
• ITIL Manager Revision Day

• ISO/IEC20000 Awareness
• ISO/IEC20000 for Consultants
• ISO/IEC20000 for Auditors

• Prince2 Overview
• Prince2 Foundation
• Prince2 Practitioner

ITIL Training by Location

• ITIL Training London
• ITIL Training Bristol
• ITIL Training Leeds
• ITIL Training Manchester
• ITIL Training Birmingham
• ITIL Training Chester
• ITIL Training Edinburgh
• ITIL Training Glasgow
• ITIL Training Middlesbrough
• ITIL Training Kendal

Why does it take so long to get the exam results from the Managers certificate?

Each paper is photocopied twice and sent to two independent examiners.

Each paper is marked and the marks compared, if there is a discrepancy with marking, a third examiner is involved, who will adjudicate. Results and papers are then returned to ISEB who collate them and inform training providers and examinees of the results. The process currently takes up to 10 weeks.

Course Title	Location	Date
ITIL Release & Control Practitioner	London	07/07/08
ITIL Revision Day	London	14/07/08
ITIL Revision Day	Manchester	14/07/08
ITIL V2-V3 Foundation Bridge	Birmingham	14/07/08
ITIL V3 Foundation	Birmingham	15/07/08
ITIL V3 Foundation	Bristol	15/07/08
ITIL V2-V3 Foundation Bridge	London	17/07/08
ITIL V2-V3 Foundation Bridge	Bristol	18/07/08
ITIL V2-V3 Managers Bridge	London	21/07/08
ITIL Problem Practitioner	London	22/07/08

To book a course simply click on the required date above to be taken to the booking form. For further information on the course click on the course title or to see more courses for any given location click on the town.

ITIL Capacity Practitioner » London 2nd July 2008 » £695+vat

The course is designed for those already working in Capacity Management, who would like to broaden their knowledge of the subject and wish to gain a suitable qualification to demonstrate their level of competence, ability and knowledge of the subject.

The course is taught by Steve Lawless who is an ex capacity manager and therfore brings the course alive with real world examples.

Book Now

ITIL v3 Foundation» Glasgow 2nd July 2008 » £650+vat

This course provides a solid foundation for those of you seeking an entry-level professional qualification in IT Service Management and is a requirement should you want to progress to an ITIL Practitioner or ITIL Managers Course.

Our Glasgow locate is right by the Central Station so very easy to get to

Book Now

ITIL v2-v3 Managers Bridge
» London 21st July 2008
» £1395+vat

Official exam now available! Book now and train with the ITIL v3 experts

Come to the company that was 1st to be accredited and has trained the tutors for the other providers.

Book Now

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