Purple Griffon Group | Training | Consultancy | Software | Recruitment

Download this page as a PDF

What is a case study?

A case study is an imaginary organisation, typically going through rapid growth, or a merger. Exam questions are normally focused on some aspect of service improvement. BCS uses one of these case studies for the Managers certificate exams each quarter.

All of the Practitioners exams use just one case study (Martco).

Back to FAQ list


Have a question?

Fill in this short form and we'll get back to you right away

Please be sure to complete the question at the end to prove that you are a human and not an autospammer



Security Question

Please type your answer in lowercase or as a single digit.


*The submit button will only work if all fields are valid!