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Steve Lawless

Steve Lawless - Director

Steve Lawless, one of the founding partners of Purple Griffon, is a highly experienced Service Management Trainer/Consultant, with over 27 years experience gained within a variety of IT roles. His knowledge spans Operations Management, Project Management, Application and Technical Infrastructure Management and Support. For the last 12 years Steve has worked specifically in Service Management. Steve has worked for a variety of organisations, both large and small, across private and public sectors. This has given Steve a rich variety of experience within the IT industry. A healthy balance of training and consultancy assignments allow Steve to retain up to date knowledge and hands-on experience, also allowing him to bring a 'real world' experience to his training courses.

Ken McGunigle

Ken McGunigle - Director

Ken McGunigle is one of the founding partners of Purple Griffon. Over the past 32 years Ken has worked in a variety of IT Consultancy roles for a number of well known organisations in the Finance and Mobile Telephony sector. As a result, this has given Ken 'first hand' experience of how the ITIL framework has benefited these organisations, plus how any challenges/issues can be approached in a number of different ways. Ken is a highly experienced Service Management Trainer/Consultant and his knowledge spans various roles within Operations and Technical Support. For the last 14 years Ken has worked in a variety of Service Management roles, specialising in Transition.

Lesley Wilkinson

Lesley Wilkinson - Sales Office Manager

Lesley joins us with a strong training background, having spent several years teaching in FE. Before coming to Purple Griffon, Lesley was a founding member of the team that established 'learndirect', the e-learning organisation, across Cumbria. Along with Mark and the team, she will be happy to discuss your training requirements with you.

Mark Lunn

Mark Lunn - Account Manager

Mark comes from a background of technical support and customer service having worked for ntl:home and Freeserve broadband. When not selling ITIL course he makes sure the Purple Griffon website is in order and also looks after the E-marketing including SEO and PPC campaigns.




Rebecca Holt

Rebecca Holt - Trainee Account Manager

Rebecca joins us as a trainee account manager having recently graduated from Birmingham University. She has gained excellent customer service skills working at Vodaphone, Orange and Bradford and Bingley and we're delighted to welcome her to the team.



Fiona Bishop

Fiona Bishop - Accounts

Fiona is our book-keeper and deals with the accounts and all things financial.






Upcoming training courses
Course TitleLocationDate
ITIL Service SupportLondon19/05/08
ITIL Availability PractitionerLondon20/05/08
ITIL V3 FoundationLondon27/05/08
ITIL V2-V3 Foundation BridgeLondon30/05/08
ITIL V2-V3 Managers BridgeGlasgow02/06/08
ITIL Change PractitionerBirmingham03/06/08
ITIL V3 FoundationManchester09/06/08
ITIL Service DeliveryManchester09/06/08
ITIL V3 FoundationBristol09/06/08
ITIL V3 FoundationManchester09/06/08

To book a course simply click on the required date above to be taken to the booking form. For further information on the course click on the course title or to see more courses for any given location click on the town.


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ITIL Capacity Practitioner » London 8th April 2008 » £695+vat

The course is designed for those already working in Capacity Management, who would like to broaden their knowledge of the subject and wish to gain a suitable qualification to demonstrate their level of competence, ability and knowledge of the subject.

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ITIL v3 Foundation» London 26th March 2008 » £645+vat

This course provides a solid foundation for those of you seeking an entry-level professional qualification in IT Service Management and is a requirement should you want to progress to an ITIL Practitioner or ITIL Managers Course.

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ITIL v3 Foundation» Edinburgh 26th March 2008 » £645+vat

This course provides a solid foundation for those of you seeking an entry-level professional qualification in IT Service Management and is a requirement should you want to progress to an ITIL Practitioner or ITIL Managers Course.

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Featured Training Course

ITIL v2-v3 Managers Bridge
» London 14th April 2008
» £1395+vat

Official exam now available! Book now and train with the ITIL v3 experts

Come to the company that was 1st to be accredited and has trained the tutors for the other providers.

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