Business Analysis
Frequently Asked Questions
- I have heard of ITIL Version 3. What is this?
- Where can I obtain self study materials?
- I have heard of Green, Blue and Red badges. What are they?
- What is a prometric exam?
- How long does it take to get the results from the Foundation certificate?
- I have heard of PD0015. What is it?
- What is the IOSM?
- How long does the qualification last?
- I want to become a Service Management trainer, what are the steps?
- I use a wheelchair. Can I get access to an exam venue?
- I have trouble writing for long periods, due to a medical condition, what can I do?
- Do you use your own trainers?
- I want to arrange an ITIL overview for my staff, what is available?
- What are the timings of the Managers certificate exams?
- I want to organise a private Managers certificate exam for my organisation rather than attend one of the quarterly public exams. Is it possible?
- Can I take any of the Service Management courses in a foreign language?
- Why does it take so long to get the exam results from the Managers certificate?
- Where do the Managers exams take place?
- What does the Managers certificate exam comprise of?
- Am I ready to undertake the Managers certificate?
- What is a case study?
- What do the Practitioner exams comprise of?
- I have passed the Foundation certificate, what are my next options?
- What does ITIL™ mean?
Have a question?
Fill in this short form and we'll get back to you right away
Please be sure to complete the question at the end to prove that you are a human and not an autospammer
*The submit button will only work if all fields are valid!
All major credit & debit cards accepted (4% charge for AMEX)